Nova demo
Product walkthrough
Nova demo · patient check-in
A full arrival, start to finish: identity match, copay collection, insurance card capture, signature, and the alert your front desk receives.
Patient Check-In
Nova
A smoother arrival. A more informed front desk.
Guide patients through check-in, payments and paperwork in one experience — and give your front desk a live picture of who has arrived and what they've paid.
What it does
Capabilities
- Match patient information with your EHR
Arrivals are reconciled against the record you already keep, so check-in starts from the right chart instead of a re-typed name.
- Collect payments at check-in
Copays, deductibles and outstanding balances are collected while the patient is present, rather than becoming a statement to chase.
- Capture ID, insurance cards and signatures
Photos and signatures are taken digitally at arrival, so nothing has to be scanned off a clipboard later.
- Keep the front desk informed
Teams alerts show who checked in — and whether payment was made — as it happens.
- Queue documents for chart upload
Everything captured enters a staff worklist, so filing is a short reviewed queue instead of a shoebox.
One arrival, one experience
Check-in, payment and paperwork — without the clipboard.
Identity, matched
Patient information is matched with your EHR at arrival, so the front desk is working from the right chart from the first second.
Money, collected
Copays, deductibles and outstanding balances are collected at check-in — at the one moment the patient is standing in front of you.
Documents, captured
ID, insurance cards and signatures are captured digitally and queued in a staff worklist for chart upload.
The front desk view
Your team finds out as it happens.
Nova doesn't just take work off the desk — it tells the desk what happened. Teams alerts show who checked in and whether payment was made, so the room knows the state of the waiting room without asking.
- Arrival alerts as patients complete check-in
- Payment status visible alongside the arrival
- Captured documents queued for chart upload
- Acknowledgments generated by CoveriCheck presented at the right moment
JR
J. Rivera · 9:15 AMChecked in · copay $30 collected
PaidMA
M. Alvarez · 9:30 AMChecked in · balance outstanding
BalanceInsurance card capturedD. Whitfield · queued for chart upload
WorklistAcknowledgment signedGenerated by CoveriCheck · presented at check-in
SignedIllustrative view — sample data
In practice
How a day with Nova runs
The patient arrives and starts check-in
Nova walks them through confirming who they are, with their information matched against your EHR.
What's owed is presented and collected
Copay, deductible and balance are shown and paid at the desk, informed by the eligibility CoveriCheck already ran.
Paperwork is captured digitally
ID and insurance cards are photographed, consents and acknowledgments are signed on screen.
Your team is alerted
An arrival alert shows who checked in and whether they paid, and the captured documents queue for chart upload.
Watch it work
Nova demo
A full arrival, start to finish: identity match, copay collection, insurance card capture, signature, and the alert your front desk receives.
One form unlocks every Equinox demo, now and on your next visit.
Questions
About Nova
No — it changes what they spend the morning on. Repetitive data entry and payment collection move to the check-in flow; your staff handle the patients and exceptions that need a person.
Teams alerts show who checked in and whether payment was made, so the desk has a live picture of the waiting room.
They enter a staff worklist for chart upload, so a person reviews what gets filed rather than images landing unattended in a record.
Yes. Patient acknowledgments generated by CoveriCheck can be presented through Nova at check-in, so a coverage issue found days earlier is addressed at the right moment.
Other Equinox systems
The rest of the platform
Separate products, each with its own page.
See Nova against your own workflow.
Bring your schedule, your EHR and the part of the day that hurts. We'll show you exactly where Nova fits — and where it doesn't.